Key Communicators Meeting / 4.2.20
Agenda
- Updates / Sharon Martin
- Enrollment Update / George Zimmerman
- Virtual Decide WVU Day / Mike Esposito
- Day of Recruiting / Ally Cannon
Coronavirus COVID-19 - 24/7 - 32 days + counting
MARCH 4, Watch
Virus Appears
- Communicate prevention of spread and individual preparedness
- Stockpile Supplies (nonperishable food, water, sanitation, hygiene supplies)
- Stockpile medical supplies
- Review Emergency Operating Procedures
- Review Employee Policies
- Employee Training
- Establish MOU’s for facility use
- Put essential personnel on alert
- Prepare residence halls
- Review travel policies
- Assess study abroad students
MARCH 10, Warning
Virus Spreads
- Communicate prevention of spread and individual preparedness
- Communicate health care options
- Ready supplies
- Stage facilities
- Determine essential services
- Evaluate events, classes, etc.
- Implement travel restrictions
- Establish student hotline
- Prepare residence halls
- Prepare contingency location for students unable to go home
- Assess labs, especially those with animals and develop contingency plans
MARCH 18, Emergency
Virus in Area
- Communicate prevention of spread and individual preparedness
- Communicate health care instructions
- Close campus except for essential services
- Cancel events
- Implement emergency residence halls procedures
- Implement patient treatment protocols
Communications
University Command (receiving information from
CDC/DHHR, Medical Command, HSIC, Communications, JIC) communicates
Planning and
Next Steps/
Logistics to:
Academics
- Instruction - On Campus, Teach Out planning, Absence Policies, Grading, Exams
- Faculty - Tenure, Training
- Travel - International, Domestic, Study Abroad
T&C
- Employees - Emergency Leave policies, Essential Services, Security, Telework, Supervisor Support
- Travel - International, Domestic
Students
- Students - Res Hall, Dining, Off-campus, Wellness, Conduct, Reimbursements, Student Supports
- Enrollment - Retention, Recruitment
- Financial Aid
- Graduation
Administration
- Facilities - Maintenance, security, cleaning/sanitation
- Finance - Reimbursements, Cash management, projections
- Procurement
- Transportation
Healthcare
- HSC campus
- Student Health
- EH&S
- Infectious Control
- WVU Medicine
System
- Divisional campuses
- Farms
- Extension
- Jackson’s Mill
- Athletics
- Alumni Association
- Foundation
COVID-19 Updates
Key Decisions
- Alternative learning environment for rest of semester
- Majority of workforce teleworking
- Personnel policies and guidelines
- Increasing ITS bandwidth
- Student Support Systems
- Postponing Commencement & Adding Virtual Ceremony
- Healthcare information
Key Decisions to Come
- Summer Session
- Summer camps
- New Student Orientation
- Refunds for Residence Halls and Meal Plans, Apartments
- Revised Academic Policies (i.e., Pass/Fail)
- Pathways for HSC students
- Pausing Capital Projects
What we are beginning to think about
- What does fall look like?
- Welcome Week
- Engaging with students over the summer
- New opportunities for new ways of working
What this crisis has reinforced
- We have a strong Leadership team
- We can change the way we do things
- We are a leader in the State of WV (we have a czar!)
- Our culture
COVID-19 Crisis Communications
Executive Communications
- letters and videos from Dr. Gee, letters from Dean of Students, College/School Deans
Campus Communications
- Website
- Banners on all websites to push people to website
- coronavirus@mail.wvu.edu (more than 500 emails have been answered)
- Inside WVU Today
- Social media messaging (more than 300 messages over the past 2 weeks from UR-owned social media accounts)
- Travel guidelines
Human Resources Communications
- Employee
- Supervisor
Parent Communications
- Special E-newsletters, social media
HSC Communications
- Partnered with WVU Medicine to help with messaging, including several videos featuring our rock star Dr. Kathy Moffett
- PSAs on proper handwashing techniques
- Social media graphics
COVID-19 Connecting Communications
Executive Communications
- Mini “GeeMails”
- Op/Eds, Media interviews
- Weekly letter from Provost to all faculty
Campus Communications
- Videos on how to prepare for online learning
- Faculty Instagram story with messages of support for students
- Social media tips on social distancing, mental health, online learning
- WVU Zoom backgrounds
Human Resources Communications
- Teleworking resources
- Technology updates
- Tips for supervisors
- Parent Communications
- Tips for parents to help their student succeed in an online-only learning environment
- Class of 2024 Facebook Page
- HSC Communications
- Supportive messages for our heroes on the front lines
- Print advertising to share support and gratitude
Media Communications
- 40-plus media pitches
- Op/ed with Dr. Gee in Education Dive
- Mountaineer Nation Communications
- “Country Roads” video
- Mountaineer Graduation Day – May 16
Thank
you.
In Other Updates
- Announced our new Dean of Extension: Jorge Atiles, OSU
- Loulie, Valerie and William Canady Creative Arts Center
- Would You? campaign
- Alumni Leaders Institute – virtual event on May 8